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Performance Objectives – Public Sector

James 18 March 2016 Performance Objectives – Public Sector2016-12-30T14:08:11+00:00 Strategy No Comment

Performance Objectives - Public Sector Slack et al. identify five generic performance objectives: quality speed dependability flexibility cost These generic performance objectives are explained below. There are public sector examples…

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You Cannot E-mail HMRC?

James 23 March 2011 You Cannot E-mail HMRC?2011-08-28T11:48:33+01:00 1 Comment

I was somewhat surprised tonight to discover that HMRC apparently refuse e-mails from members of the public (AKA customers) with tax enquiries. This was started because I got a coding…

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Tag archives for customer service

Performance Objectives – Public Sector

You Cannot E-mail HMRC?

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