Guest Blog for Government Digital Service

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I was asked to do a guest blog for GDS on my experience as a Service Manager on one of their early service assessments.  You can see what I have been doing at work of late, including a screenshot from the passport online appointment booking service and the project’s agile kanban board, which I stole the idea for from the Government Digital Service.

So here it is – Learning from assessments

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• Learning from assessments
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